Legal

Welcome to MediVoyage. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

1. Platform Nature

MediVoyage is an information and referral platform. We do not provide medical diagnosis, treatment, or medical advice. We connect you with partner hospitals and facilitate the consultation process, but all medical decisions remain between you and your chosen healthcare provider.

2. User Responsibilities

You agree to provide accurate and truthful information when submitting a consultation request. MediVoyage reserves the right to refuse service if false or misleading information is provided.

3. Consultation Fee

The $1 consultation fee covers our medical advisor's time in reviewing your case and preparing a personalized recommendation. This fee is non-refundable and is not a deposit on any medical procedure.

4. No Guarantee

While we strive to match you with suitable hospitals and provide accurate information, MediVoyage makes no guarantees regarding appointment availability, pricing, treatment outcomes, or visa approvals.

5. Intellectual Property

All content on this website—including text, graphics, logos, and branding—is the property of MediVoyage and protected by applicable intellectual property laws.

6. Changes to Terms

We may update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you submit a consultation request, we collect:

• Your name and email address
• Your medical procedure interest and travel preferences
• Any additional notes or information you choose to provide

2. How We Use Your Information

We use your information solely for the purpose of providing our consultation service: matching you with suitable hospitals, preparing personalized recommendations, and communicating with you about your inquiry. We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage and Email

Consultation data is transmitted via Resend for email delivery to our medical advisors. Resend's privacy practices are governed by their own privacy policy. We store consultation records for the duration needed to provide our service and for legitimate business purposes.

4. Cookies

We use a minimal cookie to remember your cookie consent preference. No tracking or analytics cookies are used in this version of the platform.

5. Your Rights

You may request to view, update, or delete your personal data by contacting us at hello@medivoyage.com. We will respond within 30 days.

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

PLEASE READ THIS DISCLAIMER CAREFULLY.

1. Not Medical Advice

All content on the MediVoyage website—including text, images, procedure descriptions, pricing estimates, and consultation recommendations—is for informational purposes only. It does not constitute medical advice, diagnosis, or treatment.

2. Consult a Licensed Physician

Always consult a licensed physician or qualified healthcare professional for any questions about a medical condition, procedure, or treatment plan. Never disregard professional medical advice or delay seeking it based on information from this website.

3. Emergencies

If you are experiencing a medical emergency, call your local emergency services immediately. MediVoyage is not equipped to handle urgent medical situations.

4. No Doctor-Patient Relationship

Using MediVoyage does not create a doctor-patient relationship between you and MediVoyage, its employees, or its medical advisors. A doctor-patient relationship is only established when you directly engage with a licensed physician at one of our partner hospitals.

5. Procedure Information

Descriptions of medical procedures, wait times, and pricing on this website are estimates based on general information. Actual costs, wait times, and procedures vary by hospital, individual medical condition, and other factors. Final details will be confirmed directly with the hospital.